Web Content Specialist
firstPRO is seeking a dynamic Digital Content Specialist to support an internal communication platform and content management efforts. This role involves maintaining an intranet used for employee and dealer announcements, ensuring accuracy, brand compliance, and smooth daily operations. The ideal candidate will have a blend of content management experience, technical knowledge, and strong communication skills, bridging the gap between internal stakeholders and offshore technical resources. This is a 12-month contract position, offering a hybrid work arrangement after an initial onboarding period.
Responsibilities
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- Manage content updates on the company's intranet using SharePoint, HTML, and JavaScript.
- Administer daily announcements, page updates, and special content requests such as restructuring pages or adding tabs.
- Collaborate with stakeholders across various departments to ensure content is accurate, well-written, and aligns with brand guidelines.
- Proofread and edit internal communications, focusing on clarity, grammar, and consistency with company branding.
- Assist with the migration of content from HTML to Markdown, working closely with offshore resources.
- Monitor content performance using analytics tools and provide monthly reports on engagement metrics.
- Serve as a liaison between internal teams and the offshore technical team to enhance site functionality and usability.
Requirements
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- 3-5 years of experience in content management, web development, or communications.
- Proficiency in SharePoint, HTML, JavaScript, and Markdown; experience with content management systems.
- Strong written and verbal communication skills, with the ability to proofread and edit content.
- Ability to collaborate across departments and manage multiple priorities in a fast-paced environment.
- Familiarity with Google Analytics or other content performance tools is a plus.
- Excellent organizational skills and attention to detail.