• Develop and maintain comprehensive network documentation, including configurations, processes, and service records.
• Work closely with department leads to assess and plan for both immediate and long-term network capacity needs.
• Create and enforce policies, procedures, and training programs for network management, usage, and disaster recovery planning.

Acquisition & Deployment:

• Design and implement customer LANs, WANs, fiber networks, Cellular Boost systems, Emergency Responder Coverage Enhancement Solutions (ERCES), Point-to-Multi-Point (P2MP) networks, and Wi-Fi infrastructures. This includes configuring servers, routers, switches, hubs, UPS systems, and related hardware.
• Conduct on-site surveys for low voltage wiring, Wi-Fi installations, cellular networks, and fiber construction at various customer locations.
• Be prepared to travel up to 50% of the time for project deployments.

Operational Management:

• Create detailed documentation for network designs, deployments, and customer acceptance processes.
• Record all installations and updates made at customer locations to ensure proper tracking and transparency.
• Oversee the management of network assets, including inventory and technical specifications.
• Regularly monitor network performance, conducting tests and generating reports on key metrics.
• Assist in the implementation and management of network security solutions.

Qualifications
Ideal candidates will bring:

• A Bachelor’s or Associate degree in Computer Science, Information Technology, or a related field, or equivalent military or technical school training.
• Foundational knowledge of networking protocols and concepts.
• Familiarity with RF technologies and concepts.
• Proficiency with MS Visio and AutoCAD for network design and project documentation.
• Strong skills in using Excel and Word for project reporting.
• Experience with Wi-Fi technologies and standards.
• Exceptional problem-solving and analytical thinking.
• Effective interpersonal and communication skills.
• A willingness to embrace and learn new technologies.
• Certifications like CompTIA Network+, CCNA, or CWNA (Certified Wireless Network Administrator) are desirable.
• Experience with tools such as Ekahau, iBwave, RanPlan, Cel-Fi, and DAS platforms is an advantage.