Responsibilities:

• • Develop customized CRM solutions using the Salesforce platform.
  • Collaborate with various stakeholders to gather requirements, produce functional analyses, and facilitate user workshops.
  • Communicate effectively with project managers, business analysts, users, and developers throughout the development lifecycle.
  • Establish and maintain a well-controlled Salesforce environment, including defining standards and managing interfaces with custom middleware.
  • Monitor Salesforce platform performance, troubleshoot issues, and ensure data integrity.
  • Research, analyze, and diagnose Salesforce problems and data issues, providing recommendations for resolution.
  • Update documentation accurately and promptly, communicating changes to team members as necessary.
  • Develop training materials and conduct user training on system changes and enhancements.
  • Manage special projects and assignments as directed by management.

Requirements:

• • Bachelor’s degree in computer science or information technology preferred.
  • 3 to 5+ years of direct experience as a Salesforce developer.
  • Proficiency with the Salesforce IDE, including tools like Flow and VisualForce.
  • Familiarity with the Lightning framework.
  • Ability to multitask and solve complex problems efficiently.
  • Excellent communication skills, both verbal and written.
  • A willingness to provide off-hours production support as needed.
  • Availability to be onsite in downtown Philadelphia 1-2 days per week as part of a hybrid work environment.