Senior Data Center Engineer
This position reports to the Business Manager and PMO Team Lead and will work directly with our customer’s technical/solutions teams and other teams across the company on solutions projects. As the Senior Data Center Engineer, you will be a key contributor delivering engagements with our clients to implement their private and hybrid cloud data center environments utilizing servers, storage, virtualization, orchestration/automation, high-availability, backup, and disaster recovery systems. Additionally, you will be working with our customer to incorporate public cloud services from Microsoft, Amazon, and others. Some after-hours work may be required to support cutover and migration events. However, standard working hours are 8:30 AM – 5:30 PM EST.
Responsibilities:
• Implement, troubleshoot and support servers, storage, virtualization, orchestration/automation, high-availability, backup, and disaster recovery technologies – Implement, troubleshoot, and support iSCSI, fibre channel, and FCoE / NVME fabrics
• Perform data migration and migration planning services
• Provide data center performance and capacity analysis
• Perform storage, replication, backup, and DR tests and POCs
• Deliver customer training and knowledge transfer
• Create Service Standards in design, documentation, configuration and implementation
• Communicate regularly with the Service Delivery Manager on client satisfaction and review client initiatives
• Provide accurate and on-time updates to team members, project managers, and management team
• Continue to stay current in all aspects of the solutions within your area of expertise
• Maintain required vendor certifications and continue to grow technical skill set
Preferred Qualifications, Experience and Requirements:
• Minimum 5 – 7 years of experience with Dell-EMC products including VxRail, Unity, PowerStore, PowerMax, PowerScale, RecoverPoint / RP4VMs, PowerFlex, Avamar, Networker, Data Domain, and PowerProtect Data Manager
• Minimum 3-4 years of experience with VMware products including vSphere, SRM, vRealize, vSAN, NSX and VMware Cloud Foundation
• Minimum 3-4 years of experience with iSCSI, fibre channel, and FCoE fabrics
• Must have experience with server platforms from Cisco, Dell, or HP
• Prefer experience with other Hyperconverged, SAN, Backup, and Disaster Recovery technologies (Cohesity, Veeam, Cisco HyperFlex, Nutanix)
• Prefer experience with public and hybrid cloud solutions, such as Microsoft, Amazon and VMware Cloud
• Must have technical expertise in deployment and troubleshooting data center technology related issues through data collection and analysis
• Must have excellent communication, documentation, and customer facing skills
• Ability to meet and exceed customer expectations for projects
• Strong written and verbal communication skills
• Ability to provide training to customers
• A proven track record of high-quality solution implementations
• Demonstrated ability to work with and communicate with other team members
• Must have the ability to analyze existing and anticipated client requirements and promote consideration of companies’ solutions and services to meet the client’s requirements
• A strong desire to learn other technologies and skills
• Multiple Dell-EMC professional level certifications (EMCIE, EMCTA, Proven Professional)
• Multiple VMware professional level certifications (VCP, VCAP or VCDX)
• Energy, excitement, passion and desire to make an impact for our customer