IT Services Manager

  • Location: Wayne, Pennsylvania
  • Type: Direct Hire
  • Job #166101
Our client is seeking an IT Services Manager to join their organization in Wayne, PA. This is a hybrid opportunity, going onsite 4 days per week. In this role, you'll take charge of steering and strategizing objectives in alignment with business feedback – this includes devising, executing, and overseeing organizational initiatives, streamlining workflows, and providing technological solutions to align seamlessly with the overarching IT goals of the enterprise.

Responsibilities:

  • Lead the strategic direction and implementation of technical solutions within Infrastructure & Operations
  • Drive projects and initiatives aimed at enhancing IT service delivery
  • Remain at the forefront of emerging technologies, strategically integrating them into organizational frameworks as needed.
  • Forge collaborative relationships with key stakeholders across core departments.
  • Own vendor relationships, negotiating and managing service management agreements

Qualifications:

  • Minimum of 10 years of technical experience
  • Minimum of 2 years of management experience
  • Experience with ERP systems (Epicor, SAP, etc.), Oracle, Microsoft, asset management, software management and help desk services 
  • Financial management skills in the areas of budget, cost control and cost reduction measures 
  • Project management skills
  • Bachelor's degree in relevant field preferred.
  • Excellent communication skills

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