Deployment Technician
firstPRO is seeking a PC Deployment Technician for a 6-month consulting project. This is a 100% onsite position, so candidates must be local to Dover, Delaware to be considered. Compensation for this role is $30/hr.
Responsibilities:
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- Coordinate device deployment by interacting with end users and department managers.
- Collaborate with project managers and end users to understand migration needs, create deployment schedules, and ensure clear communication.
- Configure and stage clinical and non-clinical devices (PCs, phones, and peripherals) on-site or at a configuration center.
- Deploy and manage Windows 10-11 machines, including basic network connectivity troubleshooting.
- Manage equipment, repurposing machines for redeployment or disposal.
- Report deployment success and issues to the project team.
- Work as part of a team of 4-8 deployment technicians, supporting migrations and ensuring smooth transitions.
Requirements:
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- 2-3 years of experience in computer hardware installation, maintenance, and repair.
- Strong analytical, technical, and troubleshooting skills, with a customer-focused, positive attitude.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to write and maintain clear system documentation, release, and implementation plans.
- Strong attention to detail, with problem investigation and diagnostic skills.